Effective Date: August 2026
Website: www.brandfacelab.com
These General Terms and Conditions (“Terms”) govern the use of the BrandFaceLab website and all services provided by BrandFaceLab (“BrandFaceLab”, “we”, “our”, or “us”). By accessing our website or engaging our services, you agree to be bound by these Terms.
1. About BrandFaceLab
BrandFaceLab is a Digital Identity Studio specializing in the creation of Digital Identities, BrandFaces, Digital Brand Ambassadors, Digital Replicas, visual branding, creative strategy, and related digital content.
2. Scope
These Terms apply to:
- All quotations and proposals
- All agreements and projects
- All services provided by BrandFaceLab
- All digital deliverables
- All purchases through our website
- Every visitor to www.brandfacelab.com
Different terms apply only if expressly agreed in writing.
3. Quotations
All quotations are:
- Non-binding unless stated otherwise
- Valid for 30 days
- Subject to revision before acceptance
- Based on the information provided by the client
A project begins only after written acceptance of the quotation or confirmation by BrandFaceLab.
4. Services
BrandFaceLab provides creative and strategic services including, but not limited to:
- Digital Identity Design
- BrandFaces
- Digital Brand Ambassadors
- Digital Replicas
- AI-assisted creative production
- Portrait creation
- Video production
- Motion graphics
- Branding strategy
- Visual storytelling
- Content creation
- Creative consulting
Each project is tailored to the client’s objectives and may vary in scope.
5. Client Responsibilities
The client agrees to:
- Provide accurate and complete information.
- Deliver requested materials on time.
- Ensure they own or have permission to use any supplied content.
- Review deliverables promptly.
- Provide clear and timely feedback.
Delays caused by the client may affect project timelines and delivery dates.
6. Pricing & Payment
Unless otherwise agreed:
- Prices are quoted in Euro (€) and exclude applicable taxes.
- Invoices are payable within 14 days of the invoice date.
- BrandFaceLab may require a deposit before commencing work.
- Final deliverables may be withheld until full payment has been received.
Late payments may result in interest and reasonable collection costs where permitted by applicable law.
7. Revisions
Unless stated otherwise in the proposal, projects include a reasonable number of revision rounds.
Additional revisions or changes outside the agreed scope may be billed separately at BrandFaceLab’s standard hourly or project rate.
8. Project Changes
Any request that materially changes the agreed scope, timeline, or deliverables may require:
- A revised quotation
- Additional fees
- An adjusted delivery schedule
BrandFaceLab will inform the client before proceeding with any out-of-scope work.
9. Delivery
Estimated delivery dates are provided in good faith but are not guaranteed.
BrandFaceLab is not liable for delays resulting from:
- Client feedback delays
- Third-party providers
- Technical issues beyond our control
- Force majeure events
10. Intellectual Property
All intellectual property rights remain the property of BrandFaceLab unless otherwise agreed in writing.
Clients receive the usage rights described in the applicable Commercial Licensing Policy after full payment has been received.
11. Confidentiality
Both BrandFaceLab and the client agree to treat confidential information obtained during the project as confidential and not disclose it to third parties unless required by law or agreed in writing.
12. Portfolio Rights
Unless otherwise agreed in writing, BrandFaceLab may display completed work for:
- Portfolio presentation
- Website
- Social media
- Awards
- Exhibitions
- Marketing materials
- Studio publications
Clients requiring confidentiality should notify BrandFaceLab before the project begins.
13. Artificial Intelligence
BrandFaceLab integrates advanced creative technologies, including artificial intelligence, into its production process.
All deliverables are developed under professional creative direction and reviewed before delivery.
Because AI technology continues to evolve, BrandFaceLab cannot guarantee identical future outputs or prevent independent creation of similar content by unrelated third parties.
14. Limitation of Liability
To the fullest extent permitted by applicable law, BrandFaceLab shall not be liable for:
- Indirect damages
- Consequential damages
- Loss of profits
- Loss of business opportunities
- Data loss
- Reputational damage
BrandFaceLab’s total liability shall not exceed the amount paid by the client for the specific project giving rise to the claim.
Nothing in these Terms excludes or limits liability where such exclusion is prohibited by law.
15. Force Majeure
BrandFaceLab shall not be liable for delays or failure to perform caused by circumstances beyond its reasonable control, including but not limited to:
- Natural disasters
- Internet outages
- Power failures
- Government actions
- Pandemics
- Cyber incidents
- Labor disputes
Project timelines will be extended accordingly where appropriate.
16. Termination
Either party may terminate a project by written notice.
The client remains responsible for payment of all work completed and expenses incurred up to the termination date.
BrandFaceLab reserves the right to suspend or terminate services in cases of non-payment, abusive behavior, unlawful use of deliverables, or material breach of these Terms.
17. Website Use
Users agree not to:
- Copy or reproduce website content without permission.
- Attempt unauthorized access to our systems.
- Introduce malicious software or code.
- Use the website for unlawful purposes.
- Misrepresent their identity.
18. Privacy
The processing of personal data is governed by our Privacy Policy and Cookie Policy, which form part of these Terms.
19. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which BrandFaceLab is established, unless mandatory law provides otherwise.
Any disputes shall be submitted to the competent courts of that jurisdiction.
20. Changes to These Terms
BrandFaceLab reserves the right to update or amend these General Terms and Conditions at any time.
The latest version will always be published on www.brandfacelab.com.
21. Contact
For questions regarding these Terms and Conditions, please contact:
BrandFaceLab
Digital Identity Studio
Email: [your@email.com]
Website: www.brandfacelab.com
